Sensitive, professional, and fully insured clearance services for properties affected by hoarding disorder — across Yorkshire, the North of England and Scotland.
About the Service
A hoarding house clearance is a specialist service designed to safely, respectfully, and thoroughly remove the excess possessions that accumulate in a home affected by hoarding disorder. Unlike a standard house clearance, a hoarding clearance requires specific expertise, patience, and an in-depth understanding of the psychological and emotional dimensions of hoarding disorder.
Homes affected by hoarding can pose serious health and safety risks, including fire hazards, pest infestations, structural damage, and restricted access to kitchens and bathrooms. The longer a hoarding situation continues, the more complex the clearance can become — which is why early hoarding help and intervention is so important.
At Hoarding Service, we approach every clearance with the same care, professionalism, and compassion. We will never rush you, never make you feel ashamed, and never remove anything without your knowledge and consent. Our trained operatives understand that the items in a home — however they may appear to an outsider — carry significant emotional weight for the person who lives there.
We serve individuals, families, housing associations, local authorities, social services, and estate professionals throughout our coverage area. Whatever the scale of the clearance required, we have the experience, equipment, and empathy to help.
Our team works safely and respectfully in even the most complex of environments.
What's Included
Our hoarding clearance service is fully inclusive — there are no hidden extras. Here is exactly what every clearance includes.
Safe removal of all items, including bulky furniture and household waste.
Responsible sorting — items are donated, recycled or disposed of lawfully.
Post-clearance clean and sweep — leaving the property safe and accessible.
We remove all items selected for clearance, including furniture, household goods, food waste, clothing, papers, and general accumulated clutter — regardless of size or weight.
We hold a valid Waste Carrier Licence and dispose of all items in full compliance with UK environmental regulations. Suitable items are donated to charity; recyclable materials are processed appropriately.
Once all items are removed, we carry out a thorough sweep of all areas cleared. This leaves the property safe, accessible, and ready for any further cleaning or repair work that may be required.
Before any work begins, one of our experienced team members will visit the property (or conduct a remote assessment) to provide an accurate, written estimate with no hidden charges.
Where appropriate and with the individual's consent, we can liaise with social workers, support workers, housing officers, and mental health professionals to ensure a coordinated approach.
If the occupant is unable to be present, we can arrange secure access to the property through a nominated key holder, giving peace of mind throughout the clearance process.
Every clearance follows a clear, compassionate process from start to finish.
How It Works
We follow a careful, structured process that keeps the individual in control at every stage. Transparency and respect are at the heart of everything we do.
You call or message us — completely free and without obligation. We'll have a confidential conversation about your situation and begin to understand what support you need.
We arrange a visit (or a photo/video assessment if preferred) to understand the scale of the clearance. We provide a full written estimate with clear, transparent pricing — no surprises.
We discuss what is to be kept, donated, recycled, or removed. You remain in control of every decision. We can involve a family member or support worker if that would be helpful.
Our team arrives at the agreed time in discreet vehicles. We work methodically through the property, checking with you as we go. Breaks are taken when needed — your comfort is our priority.
Once all agreed items are removed, we carry out a thorough sweep of the cleared areas, leaving the space clean and safe for whatever comes next.
Our support does not end when we leave. We can signpost you to mental health support organisations, hoarding support groups, and other services that can help with long-term recovery.
The Journey
A hoarding clearance is not simply about removing clutter — it is about restoring safety, dignity, and hope. Here is an honest account of what that journey looks like.
Before clearance: Many homes affected by hoarding disorder have restricted access through rooms, blocked exits, and accumulations of items that can include food waste, newspapers, clothing, furniture, and a wide variety of collected objects. People living in these conditions often experience significant distress, social isolation, and a genuine fear of having others see their home. The situation may have developed gradually over months or years, often triggered by a bereavement, relationship breakdown, trauma, or the onset of conditions such as hoarding and ADHD or hoarding and autism.
During clearance: Our team works methodically and gently. We never simply "blitz" a property — that approach can be deeply traumatising for someone with hoarding disorder. Instead, we take a collaborative approach, ensuring that the individual feels informed, respected, and in control at every stage. Items are sorted carefully, with those of sentimental or practical value set aside.
After clearance: Once the clearance is complete, a property that was previously unsafe or inaccessible is restored to a liveable condition. Rooms become accessible, exits are cleared, and the space is clean and safe. For many people, this is a profound turning point — the beginning of a new chapter and an opportunity to engage with ongoing mental health support.
A home prior to clearance — challenging but never hopeless.
The same property after clearance — safe, clean, and full of possibility.
Call us today or send us a message. There is no commitment and no judgement — just honest, helpful advice from a team that genuinely cares.
📞 0800 494 7220 Request a CallbackReal Jobs

A cellar room before clearance — old appliances, cabling and furniture.

A storage room with years of accumulated items.

Every piece of furniture buried under accumulation.

A hallway completely inaccessible before clearance.

A living room with no accessible floor space.

A kitchen requiring full clearance and deep clean.